Ray is absolutely the best realtor I have ever worked with. When my partner and I were moving to western Massachusetts from San Francisco, we selected Ray H-B because he is gay, but we stuck with him because he is a great agent– hardworking, friendly, personable, and deeply respected in the local real estate community. We were not easy clients– we canceled four different ratified contracts before finally finding our home!– but Ray was patient and professional to the end. If you’re looking for a real estate agent in western Massachusetts, Ray’s your guy.