Tonn C - Springfield, MA: 2023-12-18

I recently had the pleasure of working with Ray Hoess-Brooks, and I cannot express my gratitude and satisfaction enough. From start to finish, his commitment to professionalism, expertise, enthusiasm and genuine care made the process of selling my one-of-a-kind mansion an absolute delight. I knew my country manor at the outskirts of Springfield, built by the founder of the Peter Pan Buslines empire, would be a difficult sale because it was architecturally eclectic with a marriage of mid-century modern and 1980s Dynasty aesthetics. It would take a special buyer to appreciate this mansion, and an even more special realtor to sell it! I had met with two other realtors previously. One was a soccer mom, who didn't think anyone would appreciate an indoor koi pond or a full-sized henhouse near the beach. Another was a semi-retiree who didn't see the purpose of a karaoke club inside the mansion, or the function of a bedroom with mirrors on all four walls. When Ray toured the manor, he became instantly enthusiastic and saw the potential in these amenities to the right buyer. But, having the right fabulous amenities does not a sale make. Ray had to match this eccentric home to the right buyer. This was where his skills really shined. His marketing strategy was nothing short of brilliant. The attention to detail in crafting a narrative for my property, coupled with stunning visuals that highlighted its architectural grandeur, set the listing apart from the rest. Ray's expertise in leveraging various platforms and networks ensured that my mansion received the exposure it deserved. In the end, I was sad to part with my beloved mansion, but Ray made it a little easier by selling it for $200,000 over the listing price! This gave Ray the distinction of selling the first single family home in Springfield for over $1,000,000!! I wholeheartedly recommend Ray Hoess-Brooks to anyone, with or without a fabulous mansion, seeking a seamless, professional, and truly exceptional real estate experience.

Walter P - Chicopee, Massachusetts: 2023-01-15

Ray is absolutely the best realtor I have ever worked with. When my partner and I were moving to western Massachusetts from San Francisco, we selected Ray H-B because he is gay, but we stuck with him because he is a great agent-- hardworking, friendly, personable, and deeply respected in the local real estate community. We were not easy clients-- we canceled four different ratified contracts before finally finding our home!-- but Ray was patient and professional to the end. If you're looking for a real estate agent in western Massachusetts, Ray's your guy.

Angela G - Leverett, MA: 2021-09-17

Ray was a complete joy to work with. I left all of the details to him and he handled things professionally and smoothly. Plus he has a positive attitude that is so important to me. I can't say enough good things about him.

Scott P - Eureka Springs, AR: 2021-09-01

What can I say about Ray. The answer is plenty, and all of it positive. I started on my move back in 2019, which is when I first contacted Ray. He helped me look for properties that might work, and I quickly found out that he is not a typical agent. His insight into my needs and properties that fit the bill was unbelievable, and I liked his openness. Unfortunately, my home did not sell, and COVID took up most of 2020. We lost touch until this spring, when I finally sold my home. I immediately called Ray. It was as though there had been no hiatus. Moving to a home so far away is daunting. Ray has facilitated not only the sale of the property, but helping me get insurance, a house cleaner, a gardener, and assisting me in contacting utility companies. He has listened to my worries, and has acted as a real estate concierge. I have bought and sold property throughout my life, andRay Hoess-Brooks is the best RE agent I have ever worked with. And a great guy!

Raquel F - Holyoke, MA: 2020-09-29

Ray helped my wife and I find our new home. I am truly grateful for his service. He's very detail oriented and gives great advice. Most important to us. He has a good eye for design. He's honest and takes pride on his work. He's extremely professional. He narrow it down and was patient as we dragged him around through a bunch of open houses. For us it was important to pick not just a house but to buy a home that fits our family..:) Thank you, From all of us..:)

Eric W - Long Beach, Ca: 2020-06-29

Where to start? We recently sold our house in Springfield, MA before moving to the west coast. We contacted Ray thru NAGLREP and he responded immediately. Then we had a delay in putting the house on the market. Ray was diligent is staying in contact and asking if we needed any assistance. Once we were ready, Ray hit the ground running. Between our initial meeting, professional photos being taken, house listed, and showings, we sold the house OVER asking price in 2 days. Ray organized the showings so they were pretty much back to back which made it extremely helpful since we have 2 dogs that had to come with us to allow for showings. We felt safe knowing the showings were following safety guidelines. Follow up paperwork, attorney tasks, and closing steps were as easy as could be. Ray’s entire team was extremely attentive, communicative and helpful. Ray and his team made selling our home, not our house, a pleasant and stress free experience.

Alyssa L - Longmeadow , MS: 2018-04-05

As a personal insurance agent in Western MA, my clients often look to me for guidance on where to start when buying their first homes. Without hesitation, I immediately put them in touch with Ray Hoess-Brooks. Time and time again, Ray has delighted clients because of his compassion, knowledge of the real estate industry and area, and genuine sense of humor. I have heard from several customers that think of him as not just a Realtor, but a life coach and friend. Ray truly lives and breathes his motto of “Selling homes, one relationship at a time.”

Daniel A - Westfield, Ma: 2018-04-04

Ray HB is exceptional. He’s knowledgeable, thorough, meticulous, a great communicator and a dedicated real estate professional. He’s truly committed to understanding the needs of his clients. We have worked with Ray twice once to buy and once to sell. He always has his client best interest in mind. He has market knowledge and will help you understand the market value whether you are buying or selling. For selling our house, he created a marketing plan based on the unique location of our house. His strategy worked. He planned an open house and held off all showing until the open house. He sold it that day. He’s an awesome negotiator. The sellers wanted X amount back at closing and Ray told us that was unheard of. He negotiated that down. He sold our house for the amount we wanted. Ray is an incredible professional to work with. He always has his client’s best interest in heart. I highly recommend Ray Hoess Brooks.

Marci B - South Hadley, MA: 2018-04-02

Ray is, simply put, the best real estate agent you could possibly hope to work with. From first time real estate purchases, to selling an existing home and upgrading, Ray eased the way through the process. We could consistently count on Ray to provide knowledgeable answers to all our questions, and most importantly, to provide trust. We knew Ray would provide honest, impartial feedback, even if I did not want to hear that a house I loved was ultimately not the right purchasing choice. He truly puts his clients above his own interests. Many people speak of the challenges of buying a home, especially with completing a same-day first home sale/second home purchase, but with Ray, everything went smoothly. I would not hesitate to recommend him to anyone.

Christine L - Chicopee, Massachusetts: 2018-03-29

I am a Real Estate Attorney. I have been working with Ray Hoess-Brooks for several years. His professionalism and follow-through are invaluable assets for me and my clients. If you are looking to buy or sell a house, I highly recommend that you contact Ray Hoess-Brooks!

Sarah B - South Hadley, MA: 2018-03-29

My wife and I have been working with Ray and his team for several years now. Ray helped us to purchase our first condo, walking us through each step very carefully as neither of us has had any experience with buying a home. A few years after that Ray not only helped us to sell our condo but he also helped us to find just the right home so that we could start our family. Ray knows his stuff! Not a single question goes unanswered. We felt supported through the entire process, both buying and selling. Ray really takes the time to get to know his clients on a personal level, to make sure that they find exactly what they are looking for. He is honest, hard working (often answering texts from us at all hours) and has a great sense of humor. Not only is Ray an outstanding professional, he is a fantastic person and a pleasure to be around. If you’re looking for a home in Western MA, Ray should be your go-to agent!