Ray was kind, honest, committed and successful at placing us in our dream home and neighborhood. His professionalism was above par and made us feel like instant friends. We moved here from the midwest for work and did not know much about the area. He met with us to listen and understand what vibe and feel for a house (home) and neighborhood would best “fit” our interests and lifestyle. He nailed it! If you want someone who will match you with the home you are dreaming of in Western MA, Ray and his agency are the ones for you!