Review for Steven Horner by Ron Z
Well, where do I begin? To start, as a Physician I have very high standards and an appreciation for professionalism and consistent communication. I am always available to my patients to help them with any minute questions that they have, to help ease and alleviate their discomforts. I had written about clear communication and support multiple times in my monthly Column “Ask Dr. Ron” for Family Circle Magazine for many years.
A year ago, my partner and I we jointly made the decision to relocate across the country from California to Florida. We made several trips to visit and explore the surrounding areas near Disneyworld which we always enjoy. After an extensive search we selected Winter Garden as it was very central and within minutes to everything we wanted to access. Our initial problem was that we did not know anyone in Orlando and we were very anxious to find a reliable honest realtor who can assist us cross country. During our very first meeting with Steven he put us in ease. Steven addressed our concerns and described to us all the ways he was going to help us before we even asked any questions. Steven is an experienced realtor and he knew all the pit falls we were concerned about. We knew immediately on day one that he was going to be able to guide us through this massive real estate endeavor. After a few more meetings and multiple phone calls at all hours of the day, we felt completely at ease knowing we were in good hands. Steve always took our phone calls and if he was busy texted us that immediately that he will call us right back, and he did! To make it a little more challenging for Steve, we narrowed down our search to one particular community that only had a handful of lots that we were interested in (some lots were not even released yet). We gave Steven a tough task to find our dream lot and home.
Steven was relentless. He developed a working relationship with the builder and followed up with the builder on a weekly basis to help ensure we will get our dream lot. When the lot was finally released, Steve helped us create a winning strategy to secure the particular lot that we wanted, and have our offer accepted!
Steven also guided us through our financing options, and helped us review all of the closing disclosures and final closing documents on the day of closing, he was literally there holding our hand every step of the way alleviating our anxieties.
After we purchased the home Steve could have simply walked away, however that is not Steve’s character. For five months Steve went to the lot and watched the construction and shared with us bi-weekly photos, videos and live virtual tours; we were all the way across the country but Steve made us feel that we were right there in Florida watching the house being built. To help alleviate any anxieties Steve coordinated all of our 3rd party inspections as well. He was there at every builder meeting, even when we couldn’t be, and spent all of the extra necessary time needed to ensure that the builder addressed any of our concerns.
Could we have done all of this from California without his professional guidance, maybe with many more expensive and time consuming cross country trips. However, we were fortunate to have Steven in our corner to proactively coordinate all of the simultaneous moving stages in order to successfully get us to closing. Steve gave us an immeasurable piece of mind. By the way, we were lucky to also meet Steve’s wife Rachel, who is also a realtor and we valued her perspective and advice. Our move to Orlando has three happy ending; we bought our dream home; we are close to Disneyworld and we made two great friends Steven and Rachel.
If you are researching Realtors in the Central Florida area to either buy or sell a home, do yourself a favor and contact Steven Horner at RE/MAX Prime Properties. Not only will you find the most professional and dedicated person in the real estate industry, but you may even find a friend for life just as we have.
Thank you again Steven, we love our new home!