We worked with Charles Runnels to purchase a home in Austin in 2023– thank goodness! It was an amazingly positive experience. We had lived here before, but my how things have changed in the last 15+ years! Charles was knowledgeable about every neighborhood in town, putting a few cool ones on our radar that we wouldn’t have checked out otherwise. We were searching while not living here permanently, and he accommodated our crazy schedules. Charles hustled to show us tons of properties, yet he was never late for an appointment nor did he ever rush us through. He looked for things I wouldn’t have, e.g., subtle signs of water damage or that certain kinds of repairs had been done– his experience with central Texas property ownership gave us tons of confidence. In no time, Charles felt like a trusted friend. I could tell from his interactions with other agents that we were not alone. He is a good guy and a hardworking agent.We love our new home, but if we ever had to go through this process again, Charles is the only agent we would want to work with.