Schedule subject to change.

Tuesday, October 17, 2017

Wednesday, October 18, 2017

7:00am - 8:00am — Continental Breakfast

8:00am - 8:30am — Registration in Royal Ballroom / Expo
8:30am - 9:00am — Opening General Session Sponsored by Bank of America

Grand Ballroom – Host and Emcee Alec Mapa welcomes NAGLREP to Palm Springs!  Includes remarks by NAGLREP Founder Jeff Berger and Title Sponsor Bank of America

Rapid Fire Success
9:00am - 9:15am — Augmented Reality (AR): Next Frontier in Real Estate

AR overlays information on top of the real world and is available through the mobile devices people carry around every day. Be on the look out for new ways of clients and agents interacting through their mobile technology. Today we have a glimpse of the future utilizing a few apps.

Learning Objectives:
1. Know more about AR and prepare for the change
2. Maximize your Mobile Technology Now using the following Apps:
Homesnap: Allows users to see the property lines of a home as they are walking.
Magic Plan: Allows users to create floor plans while walking and automatically computes the required amount of materials for DIY projects, such as paint or flooring, based on the plan dimensions.
Houzz: View in My Room 3D feature allows users to preview more than 500,000 images of furniture and decor products from the Houzz Shop and move them around and position them to see how they look before they buy.

Presented by Jay Cermak

9:15am - 9:30am — No Showing Feedback? Why?

It’s fair to say our industry is evolving. The question is are the “traditions” of the past still pertinent and needed today? I’ll challenge you on 1 particular “tradition” in giving showing feedback as a Buyer Agent and why this is not a tradition that serves us as an industry and more important doesn’t serve your clients.

Presented by Darren Kittleson

9:30am - 9:45am — Database - Fundamentals, Frequency and Predictable Financial Return

Whether you are an independent agent or part of a team, database building is the foundation of a sustainable business that returns over 60% referral business. We are in the business of collecting people. Let’s talk strategy! Walk out with new idea’s that you can apply immediately!

Presented by Sherry Swift

9:45am - 10:15am — Million Dollar Madison

NAGLREP Success takes us behind the scenes of Malibu real estate, Bravo’s Million Dollar Listing LA, and inside the mind of superstar agent Madison Hildebrand.

10:15am - 10:30am — Break
10:30am - 10:50am — Keynote Anthony Hitt - The Power of 3

Anthony Hitt, President & CEO of Engel & Völkers North America will discuss lessons learned on his path from entrepreneur, turned top agent and now leader of the newest international real estate brand in North America. Learn how to take the lead to help you achieve your real estate career goals and how the intrinsic power of 3 has impacted his life and leadership.

10:50am - 11:40am — Recognition: How Smart Businesses Build Amazing Brands From Ordinary Marketing

You don’t control your brand anymore, your customers do. Your brand is being shaped by everything you do. Learn how to combine the new and old tools of brand building to build trust at scale and become an influencer in your market.

Presented by Seth Price

11:40am - 11:50am — Expo Runway

Expo Exhibitors each offer a 1 minute elevator pitch on their idea and why it’s relevant to elevating your business.

speakers tba

11:50am - 12:30pm — Expo Ribbon Cutting Ceremony in Royal Ballroom - Meet Alec Mapa & Madison Hildebrand
12:30am - 1:30pm — Keynote Luncheon U.S. Congressman Mark Takano, Sponsored by Union Bank

U.S. Congressman Mark Takano is Co-Chair of the Congressional LGBT Equality Caucus.

The Equality Act, Why and How

1:30pm - 2:00pm — Break
Breakout Sessions
2:00pm - 2:30pm — ACTION! Your Star is about to Shine

There are nearly 2 Million Video Views a day on YouTube, are you being seen? All you need is a YouTube Account, Mobile Device and a story! This session will teach you all you need to know to film, upload, edit and post all from your Mobile Device. As a bonus, we will provide you all the information you need to create your very own Video Studio. Someone will create a Video and post it to YouTube all within this session in our very own mobile studio. It’s time to become tomorrow’s next Viral Inspiration.
Learning Objectives:
1. Learn Video Filming Tips and Tricks
2. Learn to Film, Upload, Edit and Post to YouTube all from your Mobile Device
3. What does it take to create a professional Video Studio in your own home or office
4. A Volunteer will film, edit, post his/her own video during the Breakout session

Presented by Scott Lehmann

2:00pm - 2:30pm — A Millionaire Dollars a Year….The Secret is in THIS Sauce

Uncover the schedule that supports an agent who desire to make more revenue in their business. These are gleaned from 9 years of coaching agents generating $1 Million or more in their individual practice and I’ve adopted the same to huge results.
Learning Objectives:
1. Do You Desire More Revenue yet Fall Short Each year?
2. Does Your Schedule Support a Million Dollar Business
3. Insider Secrets of a Millionaire Real Estate Agents Schedule
4. How to Make your Business PREDICTABLE

Presented by Darren Kittleson

2:00pm - 2:30pm — Crush-It with Disruption: How to Create Reactions & Close Business

In this session we’ll review the common philosophies of top agents, coaches
and speakers…then go one step further to offer tactical advice so you can
immediately get noticed in your market.

Presented by Kristi Kenelly of

2:00pm - 2:30pm — Making Virtual A Reality

Today’s consumer is expecting some sort of virtual element in home listings, yet a vast majority of real estate professionals have yet to meet this expectation. Learn how incorporating VR into your business can help you win the listing, deliver a white-glove service experience and stand out in your local marketplace — along with a few tips and best practices to help you execute VR in the most impactful way.

Presented by Jill DeSilva, Engel & Völkers Sr. Vice President, Marketing & Platform Development

2:00pm - 2:30pm — Lenders: Increase Referrals Within NAGLREP and the LGBT and Allied Realtor Community

According to the 2017 LGBT Real Estate Report, 98% of NAGLREP members actively refer business to mortgage lenders. As a NAGLREP member lender, are you actively getting your fair share of business from LGBT REALTORS? Learn how to get referrals and earn the trust of leading LGBT REALTORS in this town hall session.

A town hall moderated by Yamila Ayad, First Nations Home Finance Corp.

2:30pm - 2:40pm — Break
Breakout Sessions
2:40pm - 3:10pm — Lead Generation – Mind-set, Habits & Scripts that create conversion! * Grow into yourself- The transitional Journey from where you are to where you want to be

Lead Generation- You are in the business of connecting with people and your business is a direct reflection of your ability to influence. Let’s talk about your current mind-set around lead generation and equip you with a time block and some awesome script for this adjusting market!
Grow into yourself – 1. Decide- Permission to dream bigger then your current circumstances 2. Pack light for the process- 3. Eliminating unnecessary baggage, Patience with your process- how badly do you want it?
Drive Thru Coaching- Have you ever thought about hiring a coach, but didn’t know what to look for? Are you skeptical about if coaching works or if it could actually impact your business? Would you like a free coaching session where you will walk away with skills and script that can be immediately applied in this adjusting market? Join me !

Presented by Sherry Swift

2:40pm - 3:10pm — Why & How Top Producers Use Video to Dominate Their Market

Video is crucial and will shortly be future of most online consumption. Don’t get left behind. Discover how these top producing panelists used video & social media to capture leads, endear clients, establish themselves as local experts, which ultimately catapulted their sales. Find out best practices and pitfalls from these dynamic realtors whose video savvy cemented their brand & took their business to the next level.

A panel including Herman Chan, Ivan Estrada, & Kenny Troung

2:40pm - 3:10pm — Entrepreneur Blueprint

The goal of this session is to provide agents and brokers on how to running a successful business with the mindset as of entrepreneur. You will learn how to think differently, break down barriers and achieve your goals by understanding what it takes to be a successful broker.
Learning Objectives:
1. Talent attraction
2. Running a profitable business
3. Establishing a winning culture at your company
4. Thinking Differently
5. Breaking down barriers
6. Achieving goals

Presented by Tim Hur

2:40pm - 3:10pm — Tap That App with Jay Cermak, Trainer Extraordinaire

A session on Mobile Technology and Mobile Apps that will help you generate business, be more productive with your time and make you more money. Learn the power of your Mobile Device and how to optimize it with Real Estate.
Learning Objectives:
1. Learn Powerful Mobile Apps to Generage Business
2. Be more Productive with your Time with your Mobile Device
3. Leave the class with Mobile Apps downloaded to make you money

Presented by Jay Cermak

2:40pm - 3:10pm — NAGLREP Policy Committee Meeting (open to all attendees)

  • Progress update on 2017 policy goals and actions.
  • Discussion of comments by Congressman Mark Takano.
  • Open discussion about 2018 policy goals and actions.

Moderated by Policy Committee Chair John Graff

3:10pm - 3:20pm — Break
Breakout Sessions
3:20pm - 3:50pm — Start over. Re-launching your real estate career. A session for new and emerging, launching and re-launching agents.

Lack of momentum can seriously mess with your mindset. Lack of cash-flow can chase you out of the business. This course is designed to help agents hit the reset button and form a new roadmap to success in real estate.

Learning Objectives:
– Help agents form a new roadmap for business success.
– Understand the 3 most common mistakes that lead to mediocrity in real estate.
– Understand the importance of your Power Score.
– Review the 10-step process to getting on track.

Presented by Julie Nelson

3:20pm - 3:50pm — EXPLORE Second Home and Luxury Market Trends

Hear from industry professionals as they share market trends impacting the second home and luxury markets.

Presented by:
Kevin Thompson, Chief Marketing Officer, Sotheby’s International Realty
David Gray – Broker Owner, ERA Dune Palm Realty
Tim Hur –Director of Inclusion and Philanthropy, Better Homes and Gardens Real Estate

3:20pm - 3:50pm — APPY Hour - How to Become a Paperless Agent

Develop the skills to turn your business paperless, Learn how to use the leading apps, and Learn to save time to reinvent into your business and goals.

Presented by Steven Norris, Century 21 Raleigh, NC

3:20pm - 3:50pm — Aging in Place and Multi-Family Development Retirement Options for LGBT communities

Real estate professionals will be a key ally in addressing the needs of our LGBT baby boomers in the coming years. This session will focus on ways that real estate professionals can assist their LGBT clients in identifying innovative ways to age safely, whether that be aging in place or in a diverse LGBT welcoming development.
Learning Objectives
1. Basic principles of aging in place
2. Opportunities for developing LGBT welcoming multi-family housing
3. Building capacity within the LGBT community to assist our aging older adults in our community

Presented by Kelly Kent of SAGE

3:20pm - 3:50pm — Five for Five: The Top 5 Things You Need to Be Doing in the Top 5 Social Media Channels

Each social media platform has a different audience. Shouldn’t you have a presence on them all? Yes! And you don’t have to spend a lot of time or money to have a big impact. A little bit of planning goes a long way.

Learning Objectives: For each of the five main social media channels for REALTORS(R) (Facebook, LinkedIn, Instagram, Snapchat, Twitter) participants will come away with actionable items in each of the following 5 categories: Organize, Engage, Spend, Execute, Maintain.

Presented by Katie Clancy

3:50pm - 4:30pm — Coffee Break Networking in Expo

Enjoy a cup of Joe, network, and meet the exhibitors.

Breakout Sessions
4:30pm - 5:00pm — Don't Rely On Snap, Face, or Insta-this-or-that-You're Missing a Gold Mine of Clients

You’ve Snapped it, Faced it, Pinned It, and made it Instant and you’re not getting the calls from the target market of the clients you want to reach. The answer is right under your noses and there are dozens of examples in your market where you can be the go-to for real estate information and visibility. You are missing the obvious avenues to advertise and have more fun with your marketing. You won’t be able to write fast enough with ideas to take home!

Learning Objectives:
1) Attendees assess current marketing strategies and see where the gaps lie;
2) Educate attendees to inexpensive marketing/ad tools that no one every talks about;
3) Help attendees walk away with an understanding of target marketing much better that will enable them to make a huge difference in sales.

4:30pm - 5:00pm — The Changing Demographic Landscape: Understanding the needs of your diverse homebuyers in the closing process.

– Uncover what really makes a difference when closing a transaction with your Latino, Asian and LGBTQ clients
– How the marketplace is changing in regards to the closing process
– How to explain title insurance to your homebuyers in order to avoid potential bumps in the road

Presented by Kristen Galaudet of First American Title

4:30pm - 5:00pm — Freddie Mac: Clearing the Path to Home Ownership

Join Freddie Mac in this interactive session to learn about challenges that exist nationally and within regional housing markets. Get access to resources that benefit you as a realtor or lender, as well as your perspective homebuyer.
Learning Objectives:
1. Identifying key challenges in the housing market.
2. Resources that assist realtors and loan officers
3. Consumer facing resources

Presented by Sergio Barajas

4:30pm - 5:00pm — Trends in a Weekend

In a quick 30 minutes, discover what are the latest home decor and design trends in the market and how to “get the look” in just a weekend. A basic or tired home can get refreshed and look up-to-date with just a few simple touches. You’ll learn which top trends can help get a home ready for an open house and potentially sell faster. Plus, use these trend tips to help a buyer look past a worn home and see the potential it has.

Presented by Max Wilker, Meredith Corporation/Better Homes and Gardens

4:30pm - 5:00pm — NAGLREP Chapter Training (open to all attendees)

Moderated by Chapter liason David Siroty

7:00pm - 10:00pm — White Party

Hosted at the main pool, admission is inclusive with registration and attendees enjoy open bar, buffet, and exciting entertainment. Don’t miss this “must attend” networking experience!

Thursday, October 19, 2017

7:30am - 8:30am — Breakfast
8:30 - 9:00am — Registration in Royal Ballroom
9:00am - 9:30am — Opening General Session - Good Morning Alec Mapa!

Good morning sunshine!

9:30am - 10:10am — Keynote Gino Blefari - How to create an unstoppable mindset and routine .. Causing a breakthrough in your production .. and have your best year yet!

You will learn the parallels between sports and business. You will also learn how your conscious & non-conscious brain works and the role your reticular activating system plays in helping you achieve your goals …  along with a sample routine (Gino’s routine) that you can use a portion of or all – this will help you learn that the key to success in business and life is creating a routine.

10:10am - 10:40am — Keynote Sherry Chris - The Power of Inclusion: shape your future with the latest consumer insights.

Sherry Chris, President and CEO of Better Homes and Gardens® Real Estate, will discuss the latest consumer trends and how those trends will impact the real estate market, with emphasis on the LGBT community. Sherry’s insights will empower NAGLREP members to more effectively serve their clients and stay ahead of the competition. Sherry will also discuss her company’s unwavering commitment to inclusion.  She will share why Better Homes and Gardens® Real Estate has prioritized this important core value for its affiliated brokers, agents and end consumers and how that journey has impacted her as a leader.

10:40am - 11:20am — Coffee Break Networking in Expo

Session description tba

11:20am - 12:05pm — Sales Mastery

Garry Wise is a Master Salesperson, national trainer, and Founder of The Paperless Agent. In this session, Garry speaks to the power behind the psychology of selling and tightly linking sales to nurturing relationships. Come learn how to amp your sales game and take better care of your tribe with a shift in your thinking and skills.
Learning Objectives:
1. Define what Sales IS, what it IS NOT, and how to become a master.
2. Learn to re-engage relationships and prospective clients with powerful, heart-felt actions designed to nurture relationships and create action to refer business and transact.
3. Gain tactical action plans to instantly build credibility and trust with your relationships
to ultimately build an upward trajectory in revenue.
Presented by Garry Wise

12:05pm - 12:15pm — Secrets of Top Agents

Learn the Secrets of Top Agents from Gabe Cordova.  Gabe has been in real estate for almost 15 years starting as a single agent to growing a team and brokerage. His team consistently sold 500, 600, even 800 homes in a single year.  Gabe will share with you the secrets you need to know to be a Top Agent in your market.

Presented by Gabe Cordova, President of Firepoint

12:15am - 12:45pm — Break
12:45pm - 1:45pm — Lunch and Learn - Building Luxury Properties into Your Career - Sponsored by Coldwell Banker

Building Luxury Properties Into Your Career – 3 Agents selling luxury in a resort area.

Monty Smith, President Company Generated Business, NRT
Richard Chamberlain, Coldwell Banker Palm Springs
Cat Moe, Coldwell Banker Palm Springs
John Nelson, Coldwell Banker Palm Springs

1:45pm - 2:15pm — Break
2:15pm - 2:30pm — 2018 updates and Awards Ceremony

NAGLREP 2018 location and date announcement!

Pinnacle Award presentation.

2:30pm - 2:40pm — Five Ways to Improve Diversity and Inclusion in Real Estate

The markets we serve have become increasing cross-generation and cross-cultural. We have an imperative to build more diverse and inclusive agencies to better represent our communities. Learn five immediate steps you can take to create a more open culture.

Presented by Cedric Tchante of Climb Real Estate

2:40pm - 2:50pm — Being My Authentic Self and How You Can To

Hear about one person’s journey as a trans man building his successful real estate business. Through Leo’s life lessons, you will be reminded that the things that set us apart from others are what makes us truly special. You are no better than anyone else, but you are great as you are.

Presented by Leo Petroni of Climb Real Estate

2:50pm - 3:00pm — Closing Comments

Closing comments and Title Sponsor remarks by Bank of America

3:00pm - 4:00pm — Keynote Cleve Jones "When We Rise"

In an emotional roller coaster of real experiences, Cleve Jones will take you through the gay liberation movement and AIDS Epidemic of the 1970’s. Based on his new book When We Rise, Jones shares how Harvey Milk became the first largely outspoken gay elected official and ultimately, his mentor. Jones keeps Milk’s legacy and that of the gay liberation movement alive by creating the same impact on young adults that Milk had on him. Jones’ inspiring words on the political and medical movement will have an important impact on future generations.

5:00pm - 7:00pm — Networking at Pool Bar

Have you got a question about the upcoming NAGLREP Conference? Ask below and we'll get back to you asap. We hope to see you there!

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